moon_custafer (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
moon_custafer) wrote2012-06-27 07:44 pm
moon_custafer) wrote2012-06-27 07:44 pm
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green_trilobite's email has been refusing to receive since yesterday afternoon; even though the same email address on my laptop, with the same router, is fine. He tried talking to tech support last night and finally gave up around ten pm. I went on the phone with them after dinner today; after an hour or so of trying things, they decided the problem was with the MacBook and gave me Apple's number; I'd been talking to someone there but my call was dropped about ten minutes ago; since I hadn't yet been assigned a case #, but they had taken down my home phone #, I've been waiting in hopes she'll notice we got disconnected and call back.
ETA - fixed it. OK, in retrospect, that was an obvious thing I should have tried right off the bat - look at the settings on the computer that worked, and match them on the other computer.
ETA - fixed it. OK, in retrospect, that was an obvious thing I should have tried right off the bat - look at the settings on the computer that worked, and match them on the other computer.